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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeremy “Bigguy” Bowman

Jeremy “Bigguy” Bowman

March 19, 2026

5  out of  5
rating by Jeremy “Bigguy” Bowman
"Jenny is Always great to deal with and always do what they can tp keep me happy I have car home a life insurance threw this office"
We responded:
"Jeremy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nicole Grove’s Team is just a call or email away!"
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Ben Churchfield

March 13, 2026

5  out of  5
rating by Ben Churchfield
"They were very nice to deal with. Jenny was great. She made the process easy and explained everything well. I had no issues with them."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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earl strausbaugh

March 11, 2026

5  out of  5
rating by earl strausbaugh
"Been dealing with State Farm and this office for years! Never had an issue with them and Nikki is very helpful anytime I call to make a payment or have questions!"
We responded:
"earl, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nicole Grove’s Team—we are always here to help!"
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Ed Lo

March 11, 2026

5  out of  5
rating by Ed Lo
"Thank you Nikki , Jenny and all staff for your great service. I’m very happy with for the results on my insurance policy. Thanks again .Edwin"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Hanover to know that you had such a wonderful experience with us here on State Farm Agent Nicole Grove’s Team."
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Javier Perez

March 9, 2026

5  out of  5
rating by Javier Perez
"Jenny Walker is the rare insurance agent who truly understands the high stakes of real estate. Whether she’s protecting my personal home or securing a client’s investment, she brings a level of expertise and grit that you just don’t find with a standard 1-800 number. She isn't just selling a policy; she’s an advocate who knows exactly how to navigate the technical hurdles of property coverage. She’s responsive, incredibly thorough, and gives me total peace of mind that every asset is actually protected when it matters most."
We responded:
"Thank you so much for your kind words and thoughtful review! We are truly honored to be your reliable advocate in navigating the complexities of real estate insurance. Protecting your personal home and your associates' investments is a responsibility we take very seriously, and I'm glad our expertise and dedication provide you with peace of mind. Please don’t hesitate to reach out anytime you need support—I’m always here to help!"
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Misty Caldwell

March 4, 2026

5  out of  5
rating by Misty Caldwell
"They answered all my questions completely and came up with the best deal for my family."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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timothy noel

February 26, 2026

5  out of  5
rating by timothy noel
"Nikki was very professional and explain my situation very good and a great communicator"
We responded:
"Timothy, Thank you for the great review. We are so glad to hear Nikki provided clear explanations and kept you informed every step of the way. She takes pride in making sure our customers fully understand their coverage. We appreciate you trusting us."
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KaVonn DeShields

February 25, 2026

5  out of  5
rating by KaVonn DeShields
"She’s da bomb .com"
We responded:
"We love this so much! Thank you:)"
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Hailey Shultz

February 25, 2026

5  out of  5
rating by Hailey Shultz
"I had a really positive experience working with Kayleigh. She was thorough, consistent, and took the time to make sure my coverage truly met my needs without making the process feel overwhelming. She answered my questions clearly, and I felt confident in the decisions we made. I would absolutely recommend her as an agent."
We responded:
"Hailey, Thank you so much for your kind words. We are thrilled to hear you had such a positive experience with Kayleigh. She truly cares about making sure every customer feels confident and well protected. We appreciate your recommendation and look forward to continuing to serve you."
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Bryan Gill

February 19, 2026

5  out of  5
rating by Bryan Gill
"Nicole and her staff are very helpful and a pleasure to work with"
We responded:
"Thank you so much Bryan!"
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Elizabeth Hochreiter

February 11, 2026

5  out of  5
rating by Elizabeth Hochreiter
"Kayleigh was very helpful in reviewing rates and changes without being pushy. I appreciate that State Farm always has a personal touch."
We responded:
"Elizabeth, Thank you so much for your kind words! We're thrilled to hear that Kayleigh provided helpful and personalized service without any pressure. At State Farm, we truly value building personal connections with our customers. We appreciate your confidence in us and look forward to continuing to assist you!"
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Hristo Hristov

February 4, 2026

5  out of  5
rating by Hristo Hristov
"Jenny was very knowledgeable and quickly navigated me through the quoting process. Hopefully Underwriting goes through as well. Very good price as well."
We responded:
"Hristo thank you so much for your review! We appreciate you! "
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Ginger Constantine

February 3, 2026

5  out of  5
rating by Ginger Constantine
"Kayleigh helped with rates and coverage for home and auto. She was so wonderful and helpful throughout our whole conversation. I Was so glad to work with her!"
We responded:
"Ginger, we appreciate your feedback. Thank you for sharing your wonderful feedback. "
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Chyna Coulanges

February 3, 2026

5  out of  5
rating by Chyna Coulanges
"During my recent insurance quote process Kayleigh provided excellent service. She was exceptionally attentive and provided a transparent comparison of coverage options that clearly demonstrated potential savings."
We responded:
"Chyna, thank you so much for your kind review! We appreciate the feedback! "
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Chris Motes

January 29, 2026

5  out of  5
rating by Chris Motes
"Jenny is the best agent I’ve ever dealt with. Easy transition of home and auto with a follow-up date to discuss adding life. Truly a great customer experience."
We responded:
"Chris, Thank you for the kind words. We’re happy to hear Jenny made your home and auto transition easy and took the time to follow up on your coverage needs. She’s focused on creating a smooth, thoughtful experience. We appreciate your trust and your business."
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Elizabeth Clauser

January 16, 2026

5  out of  5
rating by Elizabeth Clauser
"Jenny was amazing. She answered all of our questions and was able to help us find what we needed. Thank you Jenny for your help and time. We truly appreciate you."
We responded:
"Elizabeth, Thank you for taking the time to share this. We’re so glad to hear Jenny was able to answer all of your questions and help you find exactly what you needed. She truly appreciates the kind words, and we’re grateful for the opportunity to help you."
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Kyla Shermeyer

December 23, 2025

5  out of  5
rating by Kyla Shermeyer
"Jenny was very kind, professional, and patient! It was a pleasure having her help me out!"
We responded:
"Kyla, So happy to hear Jenny was such a big help with your insurance needs. We appreciate you!"
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Judith Shuller

December 8, 2025

5  out of  5
rating by Judith Shuller
"We needed to get an update on our mortgagee for a meeting at noon today, and Nikki of State Farm had the information to us immediately! That’s customer service at a 10-star rating!!"
We responded:
"Judy, Thank you so much for your kind words! We're thrilled to hear that Nikki was able to provide you with the mortgage update quickly and efficiently. We pride ourselves on delivering top-notch customer service. If you ever need anything else, don’t hesitate to reach out."
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Tim Wojnarski

December 6, 2025

5  out of  5
rating by Tim Wojnarski
"Jenny was very knowledgeable, attentive and friendly to work with. Highly recommended."
We responded:
"Tim, Thank you so much for your kind words and recommendation! We’re glad to hear Jenny was knowledgeable, attentive, and friendly throughout the process. We’ll be sure to share your feedback with her. We appreciate you taking the time to share your experience and look forward to helping you again in the future."
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Kendall Polanowski

November 13, 2025

5  out of  5
rating by Kendall Polanowski
"Jenny was wonderful to deal with, she answered all my questions, and was so friendly and helpful."
We responded:
"Kendall. Thank you for the great feedback! We're so glad Jenny was able to assist you and make the process easy. We appreciate your kind words and are always here to help whenever you need us!"
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Jack Daniels

November 12, 2025

5  out of  5
rating by Jack Daniels
"Jenny from this office was helpful and extremely knowledgeable. Recommend highly!"
We responded:
"Jack, Thank you so much for your kind words! We're thrilled to hear that Jenny was helpful and knowledgeable. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Regina Manion

November 12, 2025

5  out of  5
rating by Regina Manion
"Thank you Nikki for your help"
We responded:
"Regina, We are so happy to hear that Nikki could help you with your insurance needs. Thank you for the 5 star review! "
Profile photo of Jamie Woolfolk

Jamie Woolfolk

November 3, 2025

5  out of  5
rating by Jamie Woolfolk
"I’ve dealt with Jenny multiple times (big life events since being a customer) and she has made it so easy! She’s so easy to talk to and helps to get the best rates possible. We have saved hundreds by trusting State Farm!"
We responded:
"Jamie, Thank you so much for your kind words! We're thrilled Jenny has been there for you through those big life moments. Helping you feel supported and saving you money is what we strive for every day. We appreciate your confidence in State Farm and in our team!"
Profile photo of Jacquelyn Comuzzi

Jacquelyn Comuzzi

October 29, 2025

5  out of  5
rating by Jacquelyn Comuzzi
"This office is fantastic. Always helpful but Kayla is a Wiz -she doesn’t forget a thing, she figures out how to save money while providing the most appropriate coverage. It’s important to us to trust Nicole Grove’s office so we can spend more time doing everything else."
We responded:
"Jacquelyn, Thank you so much for the fantastic review! We love hearing that Kayla was able to make switching your car and homeowners insurance so easy and convenient by handling things through text and then the final phone call. We know how busy life can be, and Kayla is excellent at providing exceptional service on your terms. We appreciate you choosing us, and we're thrilled we could help you find those savings!"
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Samantha Forry

October 28, 2025

5  out of  5
rating by Samantha Forry
"Jenny spent over an hour on the phone with me today going over my new auto insurance policy. She was friendly, thorough and answered all my questions. Anytime I have had to call into this location I have had nothing but a great experience. Thank you again Jenny for being so wonderful."
We responded:
"Samantha, Thank you so much for your kind words! We are delighted to hear about your great experience with Jenny as she walked you through your new auto policy. Spending the time necessary to ensure our customers are fully informed and have all their questions answered is exactly what we aim for, and we are proud that Jenny embodies that level of friendly, thorough service. We appreciate your business and are thrilled to know that your experiences with our entire office have been consistently great"