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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jocelynne Calabro

Jocelynne Calabro

November 12, 2024

5  out of  5
rating by Jocelynne Calabro
"Kayla was my agent; she was super friendly, answered all questions, offered other insurances to bundle but when I declined she didn’t get nasty like other agents do. 10/10 recommend !"
We responded:
"Jocelynne, Thank you so much for your kind review. Kayla is an amazing asset to our team and we are so happy to hear she took such great care of you. Please don't hesitate to reach out with any insurance needs, concerns. or questions. We are always here to help!"
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Jeff Utz

November 11, 2024

5  out of  5
rating by Jeff Utz
"Very friendly helpful and knowledgeable about insurance products Kieghly was very helpful and help me threw it I don't know computers and she helped guide me thanks"
We responded:
"Thank you Jeff for your feedback! We appreciate it."
Profile photo of Joan Garcia

Joan Garcia

November 6, 2024

5  out of  5
rating by Joan Garcia
"Jenny at State farm Hanover PA. Came recommend to me by a Dear Friend. Thank You for Your time and on helping me save Money On My New Auto Insurance as well As my Renters Ins. Keep Up The Execelent work that You Do and Your Kindness It Goes along way. Joan Vega not Garcia."
We responded:
"We're so glad to hear that Jenny was able to help you save money on your auto and renters insurance! It's always rewarding to help our customers find the best coverage at the best price. Thank you for your kind words and for choosing State Farm. We look forward to continuing to assist you in the future."
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christina valentine

October 8, 2024

5  out of  5
rating by christina valentine
"Jenny at State Farm did a great with assisting me with home owners insurance and my auto insurance . Thank you so much Jenny"
We responded:
"Christina, Thank you for your kind words about Jenny. We're thrilled to hear that she was able to provide you with a positive experience. We're committed to providing exceptional customer service to all of our clients, and we're glad that Jenny was able to exceed your expectations. Please don't hesitate to reach out if you have any other insurance needs in the future."
Profile photo of Janet Degennaro

Janet Degennaro

October 5, 2024

5  out of  5
rating by Janet Degennaro
"We had a fire that nearly burnt our house down. Nicole came out the next day and literally held our hand. Adam from claims worked with us for two years. Cannot say enough about him, Nicole, Chyienne her manager and our state farm coverage. When you think to go cheaper elsewhere don't! You pay for what you get!"
We responded:
"Thank you for your kind words! We are extremely happy to hear you had a great experience! We appreciate your patronage!"
Profile photo of Karen Riles

Karen Riles

October 1, 2024

5  out of  5
rating by Karen Riles
"Spoke with Kayla Schlossenberg the other day to get quotes for auto and home. She was knowledgeable and answered my questions. She sent me the documents through postal and was able to review them. I called her today and she was very pleasant and explained everything to me. I was very satisfied with the quotes and was able to save money on both auto and home insurance. I am now a happy state farm customer. Thanks for everything KAYLA"
We responded:
"Karen, Thank you so much for taking the time to share your positive experience with Kayla. We're thrilled to hear that she was able to provide you with the information and assistance you needed to find the best insurance coverage for your needs. At State Farm, our goal is to provide exceptional customer service, and we're so happy to hear that Kayla exceeded your expectations. Thank you for choosing State Farm. We look forward to serving you in the future."
Profile photo of Aleyah Webb

Aleyah Webb

September 27, 2024

5  out of  5
rating by Aleyah Webb
"Jenny at the State Farm in Hanover Pa Did a great / wonderful job at helping me and my boyfriend get life insurance. She explained everything very well and was patient and helpful throughout the whole process and we couldn’t thank her enough. Thank you Jenny , keep up the great work!!!"
We responded:
"Aleyah, Thank you for your kind words about Jenny and our Hanover, PA location. We're thrilled to hear that she was able to help you and your boyfriend find a life insurance policy that meets your needs. At State Farm, our goal is to provide exceptional customer service, and we're so happy to hear that Jenny exceeded your expectations. Please don't hesitate to reach out if you have any other insurance needs in the future."
Profile photo of Dominic Cameron

Dominic Cameron

September 27, 2024

5  out of  5
rating by Dominic Cameron
"Jenny was very helpful in getting me set up with life insurance. She is very friendly and knows what she is talking about. I would definitely recommend her."
We responded:
"Dominic, Thank you for your kind words about Jenny! We're so glad she could help you. 😊"
Profile photo of Katrina Cochran

Katrina Cochran

September 23, 2024

4  out of  5
rating by Katrina Cochran
"Jenny Walker was an amazing help as we set up car insurance in the state and got renters insurance!"
We responded:
"Katrina, We're so happy Jenny could assist you. 😊 Thank you for the review!"
Profile photo of Harry Nguyen

Harry Nguyen

January 17, 2023

5  out of  5
rating by Harry Nguyen
"Nicole and her team are very knowledgeable and always available to help."
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Maggie Dunagan

January 14, 2023

5  out of  5
rating by Maggie Dunagan
"Nicole and her team are excellent at what they do. All team members are extremely friendly and communicative. They are knowledgeable and responsive to all customer needs! They are there to support you and and provide you with clear explanations of policies and protocols!"
Profile photo of Justin Gordon

Justin Gordon

January 14, 2023

5  out of  5
rating by Justin Gordon
"Nicole and her team are very fast and responsive!"
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Kayleigh Dunagan

January 14, 2023

5  out of  5
rating by Kayleigh Dunagan
"Nicole Grove & her team go above & beyond to do what’s right for their customers & maintain the upmost respect & integrity. The friendly team and family feeling we get from this agency is superior to any other insurance company our family has been with. We feel very lucky to have an insurance team behind us to protect our family like this one!"
Profile photo of Lindsey McBride

Lindsey McBride

January 13, 2023

5  out of  5
rating by Lindsey McBride
"Nicole and her staff have been amazing since day one of taking over this agency. My questions are always answered promptly and thoroughly, with a great attitude. Highly recommend!"
Profile photo of Kerr Kerr

Kerr Kerr

January 13, 2023

5  out of  5
rating by Kerr Kerr
"Everyone that works here is very knowledgeable and friendly. I would highly recommend. They offer more than just car insurance."
Profile photo of Tracy Yantek

Tracy Yantek

January 13, 2023

5  out of  5
rating by Tracy Yantek
"Nicole’s office went above and beyond to help me. They handled everything for me. Sending a huge thank you, to you and your staff!"
Profile photo of alisa panop

alisa panop

January 13, 2023

5  out of  5
rating by alisa panop
"After our State Farm Agent of whom we had for 20+ years retired, we switched to Nicole Grove. Not only did Nicole take the time to review all of our policies (and it was a lot of them), she even met us after hours (due to my husband's work schedule), which is almost unheard of!! Nicole went over each and every one of our policies with us and explained everything in terms we could understand. After her extensive review, we found out we were underinsured and didn't have the right coverage for numerous things. We made the proper adjustments that actually ended up getting us the coverage we needed and actually SAVED us money!! We have recommended family and friends to Nicole Grove, because her and her staff go above and beyond and are helpful, knowledge and friendly."
Profile photo of pete panop

pete panop

January 13, 2023

5  out of  5
rating by pete panop
"Best agent I have ever had. Nicole goes above and beyond for her customers. I had a question on my policy and Nicole got back to me and a timely matter and sat down with me and we picked the fit policy to fulfill my needs."
Profile photo of Dustin Kerr

Dustin Kerr

January 13, 2023

5  out of  5
rating by Dustin Kerr
"Great staff and well knowledgably. have nothing but great things to say about this office . Nicole and her team help me and point me in the right direction with all my insurance needs . keep up the great work !!!"
Profile photo of Sheila Dietrich

Sheila Dietrich

January 11, 2023

1  out of  5
rating by Sheila Dietrich
"Have had nothing but problems since I was switched to this agent after my agent retired. I have requested at least 3 times to be contacted or have a meeting with Nicole to no avail. Called the office during business hours for no one to answer the phone. I leave a message and no one calls me back. Switching agents immediately. Have had State Farm since the day I turned 16 and got my driver's license and have had no issues with prior agents, shame they had to retire."
Profile photo of Jenny Walker

Jenny Walker

April 26, 2022

5  out of  5
rating by Jenny Walker
"Best Agent Ever!"